Statement - Updated Show Postponements - 1st October 2020

Statement - Updated Show Postponements - 1st October 2020

Published Thu 1st October, 2020 by Loughborough Town Hall

In light of the updated restrictions announced by the UK Government on 22nd September and their impact on theatres, Loughborough Town Hall regrets to announce that we will be postponing the remaining performances originally planned for our Autumn/Winter season, up to the end of 2020.

This will include all performances due to take place in both our Main Hall and Victoria Room spaces.

We are continuing to work with show producers and promoters to clarify individual show implications including performance rescheduling. Customers for any performances affected up to the end of 2020 will be contacted and provided with further instructions.

The health and safety of our wonderful audiences, dedicated staff and talented performers remains our primary concern and as guidance from the Government is released, we are continuing to assess a suitable reopening date for the Sock Gallery, our Box Office and auditoria. This will only be undertaken when it is deemed safe to do so for all.

Our Box Office team is continuing to work through the thousands of bookings affected by performance changes as quickly as possible and we ask for your patience and understanding at this time. All customers affected will be contacted as promptly as possible and we advise retaining all tickets at present. All ticket payments are held securely and will not be at risk, even if the original show date has already passed.

Please send any urgent enquiries or questions to box.office@charnwood.gov.uk , as our Box Office phone lines remain closed at this time.

We will only re-open Loughborough Town Hall once we can ensure customer, staff and performer safety, in line with national guidelines.

In response to customers asking us how to support Loughborough Town Hall during this time, tickets for all future productions beyond this date can still be booked online 24/7 through our website (www.loughboroughtownhall.co.uk). Alternatively, Gift Vouchers can be purchased online and can be redeemed at any future performance.

We would like to thank our audiences for their continued support during this unprecedented time, alongside the many producers, promoters, artists, groups and organisations we work with.

We are incredibly grateful for all the kind words of support throughout and we look forward to welcoming you back through the doors of Loughborough Town Hall.

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