Updated Closure Statement - 12th June 2020

Updated Closure Statement - 12th June 2020

Published Fri 12th June, 2020 by Loughborough Town Hall

In light of the government’s updated advice on social distancing and proposed national plans for recovery, Loughborough Town Hall regrets to announce that we will remain closed up to and including 12th September 2020 at the earliest. This will include all performances, events and public access to the Sock Gallery. 

The health and safety of our wonderful audiences, dedicated staff and talented performers remains our primary concern and as further guidance from the Government is released, we will continue to assess a suitable reopening date, but only when it is deemed safe to do so for all.

Please keep checking back to our social media pages and website for all the latest updates.

We are continuing to work with show producers and promoters to clarify individual show implications including possible performance rescheduling. Customers for any performances affected during this closure period will be contacted to provide further instructions.

Our Box Office team is working through the thousands of bookings affected by performance changes as quickly as possible and we ask for your patience and understanding at this time. All customers affected will be contacted as promptly as possible and we advise retaining all tickets at present. All ticket payments are held securely and will not be at risk, even if the original show date has already passed. 

Please send any urgent enquiries or questions to box.office@charnwood.gov.uk , as our Box Office phone lines will not be open.

We will only re-open Loughborough Town Hall once we can ensure customer, staff and performer safety, in line with national guidelines.

In response to customers asking us how to support us during this time, tickets for all future productions beyond this date can still be booked online 24/7 through our website (www.loughboroughtownhall.co.uk). Alternatively, Gift Vouchers can be purchased online and can be redeemed at any future performance.

We would like to thank our audiences for their continued support during this unprecedented time, alongside the many producers, promoters, artists, groups and organisations we work with. 

We are incredibly grateful for all the kind words of support throughout and we look forward to welcoming you back through the doors of Loughborough Town Hall.

For information regarding show performance changes since mid-March, please see the document below. 

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Last Updated, Mon 15th June 10:09

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