Bookings
How to Book

You can either book online using our secure service, in person at the Town Hall Box Office or over the phone (01509) 231 914. The Box Office is open between 9am and 5.30pm. You can pay by cash, cheque (made payable to Charnwood Borough Council) or debit / credit card (with the exception of American Express.
For general Box Office enquiries please email us by clicking here.
Loughborough Town Hall is committed to upholding the principles of good information handling practice.
Seating
Please click on the link below for the Main Hall seating plan. (Note: Performances marked studio take place in a resetting of our Main Hall that offers an intimate performance space.)
Seating Plans (PDF Document 31.1 Kb.)
Admittance
Doors open 30 minutes prior to each event. No-one will be admitted without a valid ticket (including babies). Latecomers may have to wait until a suitable break to be admitted. For some performances it may not possible to admit latecomers.
Concessions
Where concessions are indicated they may be available to the following categories: students, wild card holders, registered disabled, those in receipt of benefits, under 16's, senior citizens. For selected show buy 10 tickets and receive the eleventh free. Please check with the Box Office for availability
Reservations
Reservations will be held for 3 days and if not confirmed, will be resold.
Returns, Exchanges and Refunds
Please check your ticket at the time of purchase as we regret that we are unable to offer a ticket return or exchange service. Refunds may be considered in extenuating circumstances.
Age Advisory
Please note: where a suitable age is stipulated, the show may contain themes and language not suitable for persons aged below the recommendation. Children attend at parental discretion.
Customer Satisfaction
Loughborough Town Hall is committed to providing the highest standards of customers care. Customer Satisfaction Surveys are conducted throughout the year. To see the latest results download the attached.
- Customers Satisfaction Survey (Excel Spreadsheet 277 Kb.)
